Support & service
Already a BearTech customer?
We've got you covered.
Raise a complaint, book a training session, or ask about your AMC — our team responds on working days, with a technician dispatched on-site within 24 hours for genuine service requests.
Raise a ticket
Need help? Tell us what's going on
Fill this in and it reaches our support inbox directly — we'll confirm on working days.
Working-day response
Every ticket gets a reply from our team on working days.
On-site within 24 hours
Genuine service requests get a technician dispatched fast.
Prefer to talk?
Call or WhatsApp 97526 44035 — same number for both.
How it works
Remote first, on-site when it's needed
Remote support on working days
Most software, configuration and settings issues are resolved remotely — we address every complaint or training request on working days.
On-site within 24 hours
For hardware faults that need a technician on-site, we dispatch an executive within 24 hours of a genuine service request.
AMC plans available
After your first year, choose an Annual Maintenance Contract for GPS, CCTV, biometric or access control hardware. Contact us for a plan and quote for your installation.
Reach us
Talk to the BearTech support team
Have your customer or invoice details ready when you call — it helps us pull up your installation faster.
Call or WhatsApp
97526 44035Service office
MIG 83 A, Katara Hills Rd, Katara Hills, Bagmugaliya, Bhopal, Madhya Pradesh 462047