Question 1

Is a BearTech vehicle camera the same as a car camera or dash cam?

Accepted Answer

Yes, in purpose: BearTech 4G and WiFi vehicle cameras give the same live-view and recording function as a car camera or dash cam, plus two-way audio, motion alerts and remote live viewing built for fleets, field teams and personal vehicles.

Question 2

What models of vehicle camera does BearTech offer?

Accepted Answer

We offer two models for heavy commercial vehicles — trucks, buses, vans and JCBs: a 4G Live camera for continuous live streaming over a SIM card, and a WiFi camera that records locally to an SD card with no internet needed.

Question 3

How much does the 4G Live vehicle camera cost?

Accepted Answer

The 4G Live camera is priced at ₹4499, exclusive of 18% GST, and gives continuous live streaming to your phone over a SIM card.

Question 4

How much does the WiFi vehicle camera cost?

Accepted Answer

The WiFi camera is priced at ₹3999, exclusive of GST, and records locally to an SD card without needing an internet connection.

Question 5

Which vehicles is the vehicle camera meant for?

Accepted Answer

This range is built for heavy commercial vehicles — trucks, buses, vans and JCBs/construction equipment — rather than private cars or two-wheelers.

Question 6

Does the 4G camera need its own SIM and data plan?

Accepted Answer

Yes, the 4G Live model streams over a SIM card, so it needs an active data connection to send live video to your phone.

Question 7

Does the WiFi camera need internet to work?

Accepted Answer

No — the WiFi camera records locally to an SD card and doesn't need an internet connection to keep recording, which makes it a good fit for routes with poor network coverage.

Question 8

Can I watch the vehicle camera live on my phone?

Accepted Answer

Yes, with the 4G Live model you can watch live streaming from the vehicle on your phone from anywhere with signal; the WiFi model is for local recording and review rather than live streaming.

Question 9

Can the vehicle camera be combined with GPS tracking?

Accepted Answer

Yes, vehicle cameras are frequently installed alongside BearTech's GPS trackers on the same fleet, giving you both location tracking and visual footage from one vendor.

Question 10

Is installation free for the vehicle camera?

Accepted Answer

Yes, free on-site installation is included, following the same 2-working-day delivery-and-install timeline BearTech follows for GPS devices.

Question 11

What's the warranty on the vehicle camera?

Accepted Answer

Warranty terms are confirmed per model at the time of purchase — ask BearTech for the exact warranty period and what it covers for the specific camera you're buying before you order.

Question 12

Is there an AMC for vehicle cameras?

Accepted Answer

Yes, vehicle cameras follow the same AMC structure as BearTech's GPS and CCTV lines — Year 1 free, then a percentage of hardware cost from Year 2 onward depending on non-comprehensive or comprehensive coverage.

Question 13

What are the payment terms for a vehicle camera order?

Accepted Answer

100% payment is due at the time of installation, and all quoted prices are exclusive of 18% GST, same as BearTech's other hardware lines.

Question 14

Is COD available for vehicle cameras outside Bhopal?

Accepted Answer

COD is available only for locations outside Bhopal, and a token advance has to be paid upfront before dispatch, same as BearTech's GPS ordering policy.

Question 15

Can I return the vehicle camera after installation?

Accepted Answer

No — once a vehicle camera is installed, BearTech's standard policy of no return, no refund, and no model exchange applies, the same as for GPS and CCTV.

Question 16

How good is the footage quality?

Accepted Answer

Footage quality depends on the exact model's resolution and lens — ask BearTech for the spec sheet of the model you're considering rather than relying on a general claim, especially if clear face/number-plate capture matters for your use case.

Question 17

How much footage can the WiFi camera's SD card store?

Accepted Answer

Retention depends on the SD card size fitted and video quality settings; like a standard DVR, the card overwrites the oldest footage automatically once it's full, so recording never stops on its own.

Question 18

Has BearTech installed vehicle cameras on emergency vehicles?

Accepted Answer

Yes — a real BearTech customer had a camera installed in a fire-brigade vehicle, and the installation was praised as professional in their review.

Question 19

Is the camera built to handle vehicle vibration and heat?

Accepted Answer

These cameras are designed for in-vehicle mounting on commercial vehicles, but exact durability ratings vary by model — ask BearTech for the specific model's build/IP rating if your vehicle runs in extreme heat, dust, or rough terrain.

Question 20

Does the vehicle camera record audio too?

Accepted Answer

Audio recording capability depends on the specific model — confirm this with BearTech before ordering if in-cabin audio matters for your use case.

Question 21

Can I monitor a whole fleet of vehicle cameras from one app?

Accepted Answer

Most setups let you add multiple vehicles under one login so you can monitor a fleet from a single app, similar to how BearTech's CCTV apps support multi-site access — ask our team to add each vehicle as it's installed.

Question 22

What's the service area for vehicle camera support?

Accepted Answer

Within Bhopal, AMC covers on-site visits and troubleshooting; outside Bhopal, customers get free lifetime remote support only, and would need to arrange a local technician at their own cost for any physical work.

Question 23

Does BearTech offer an engine cut-off feature with the vehicle camera or GPS combo?

Accepted Answer

No — BearTech does not officially offer an engine cut-off relay as a standard feature on any vehicle solution. If a customer specifically insists on one, it can only be done at their own initiative with zero liability to BearTech for any resulting issues.

Question 24

How long does delivery take for a vehicle camera order?

Accepted Answer

Standard stock items generally follow BearTech's usual 2-working-day delivery-and-install timeline, the same as GPS devices.

Question 25

Where does the vehicle camera get mounted?

Accepted Answer

Placement (typically the windshield or dashboard area for a clear forward view) is decided by BearTech's technician during installation to balance visibility with a stable, tamper-resistant mount.

Question 26

What's the advantage of GPS + vehicle camera together over GPS alone?

Accepted Answer

Combining the two gives you both location/route visibility and visual proof of what happened on the road — useful for disputes, driver behaviour review, and incident verification, not just knowing where the vehicle is.

Question 27

Do you offer a 3-channel or front-and-rear dual camera setup for vehicles?

Accepted Answer

Right now BearTech's vehicle camera lineup is the single-lens 4G Live Camera and WiFi Camera, not a multi-channel front-and-rear dash-cam system. If you need front and rear coverage on one vehicle, we can fit two of our cameras (one facing forward, one to the rear); tell us your exact requirement when you enquire and we'll confirm the best fit.

Question 28

Do you offer a free site survey?

Accepted Answer

Yes — we visit your site and assess your requirements before quoting, at no cost.

Question 29

What support do you get after installation?

Accepted Answer

Annual maintenance contracts with regional officers across six MP cities, so support is always local.

4G and WiFi dome cameras

4G Dome Camera

WiFi Dome Camera

Vehicle camera features

Two-Way Audio

Motion Detection

4G Connectivity

WiFi Connectivity

Remote Live Viewing

Recording & Playback

Mobile App Access

Real-Time Alerts

STQC-Certified Option

Fleet monitoring, driver safety and remote security

Fleet Monitoring

Driver Safety

Live Video Monitoring

Remote Vehicle Security

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Vehicle Camera Solutions — 4G and WiFi Dome Cameras