Remote Video Monitoring as a Service
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Cameras, analytics and remote monitoring
Retail Store Surveillance & Loss Prevention
Camera coverage of billing counters, aisles and entrances to reduce shrinkage and resolve disputes quickly.
View solutionWarehouse & Factory Surveillance
Wide-coverage camera systems for large industrial floors, loading bays and perimeter fencing.
View solutionPerimeter Intrusion Detection
Boundary-focused cameras paired with wireless intrusion alarms to flag unauthorised entry at the fence line.
View solutionANPR Vehicle Entry/Exit Logging
Camera-based number-plate capture at gates, paired with a boom barrier, for logged vehicle entry and exit.
View solutionRemote Video Monitoring as a Service
Ongoing remote access and health-checks on an installed CCTV system, for owners who can't watch it themselves.
View solutionConstruction Site Surveillance
Rugged camera coverage for active construction sites, often paired with GPS-tracked machinery.
View solutionSchool & Campus Surveillance
Camera coverage of gates, corridors, playgrounds and classrooms for student safety and accountability.
View solutionFacial Recognition Access & Attendance
Face-recognition cameras at entry points used for both access logging and contactless attendance.
View solutionRemote Video Monitoring as a Service
Quick answer
Remote video monitoring, as BearTech offers it, means setting up your CCTV so you can view and check every camera and recorder from your own phone, backed by AMC support to keep the system working. BearTech does not watch your cameras for you. AMC scope and charges are discussed per site on 97526 44035.
Installing cameras solves half the problem — the other half is actually watching them, or at least being confident they're working when you're not looking. Remote monitoring turns an installed CCTV system from a passive recorder into something the owner (or BearTech's support team, under an AMC) can check on regularly: is every camera online, is the NVR recording, is storage filling up.
For a multi-site business — say a chain of small retail outlets or petrol pumps — this means one person can review footage or system health across every location from a phone, rather than physically visiting each site.
This solution builds on BearTech's AMC support structure (remote support included in every plan, on-site support within Bhopal) rather than being a fully outsourced 24/7 guard-monitoring service — it's about reliable access and upkeep of your own system, not a third party watching your cameras for you.
Setting up phone viewing for owners and managers
Remote viewing starts with a stable internet connection at each site, or a 4G SIM camera where no line is available. BearTech configures the recorder for the mobile app and adds each site with a clear name, so an owner with three shops does not mix them up. Decide who needs access: the owner, a store manager, or an accountant who checks the cash counter. Give each person their own login where the system allows it, rather than sharing one password. Before the technician leaves, check live view and playback from your own phone, both on site Wi-Fi and on mobile data.
A simple weekly health routine for your cameras
Most CCTV failures go unnoticed until footage is needed. A five-minute weekly check prevents that. Open the app and confirm every camera shows a picture. Play back a few minutes from the previous night to make sure recording is actually happening. Check that the date and time on the recording are correct, since wrong timestamps weaken footage as evidence. Look for cameras blocked by new shelving, cobwebs or a shifted angle. If anything looks wrong, note which camera and since when, and send it to BearTech on WhatsApp so the support team can start from the right place.
What AMC support is and is not
BearTech offers CCTV AMC for customers who want help keeping their system in working order, and the scope and charges are discussed per site, so call to agree what is covered before signing. AMC is about upkeep: helping fix cameras that go offline, recording issues and app access problems. It is not a guard service, and nobody at BearTech watches your live feed or responds to incidents at your premises. Keep your own plan for who checks the app and who acts if something is seen. Ask for the agreed AMC terms in writing.
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